Helpful Q & A

Lollylpop Carriage has taken the pledge and committed to Greater, SAfer, Together San Antonio!   We are committed to cleaning, sanitizing, disinfecting and masking-up for your safety, driver safety, and the community!

Each carriage is thoroughly cleaned & sanitized before it leaves the barn.  During operations, and after each ride, carriages are cleaned and sanitized in high touch areas:

• Seats
• Fenders
• Handrails

Each carriage has hand sanitizer available as you board and disembark the carriage.

Q: IF I buy a TICKET online and go to the  "First Come First Serve" location, will I wait in line?

A: No. The ticket creates a  RESERVATION because you have selected a time and prepaid. Our crew will have your reservation info if you give them your name.  "First Come First Serve" is more of a LOCATION where ALL can go without a reservation to walk up and catch a carriage spontaneously. 

Q: Can I set a Reservation a bit later on a weekend than what is posted on the working hours? 

A: YES, IT JUST NEEDS TO BE BOOKED AT LEAST 24 HOURS IN ADVANCE.

     see working hours  at bottom of page

Q: Can I text a quick question?

A: Yes, Text 210-599-2474

When the temperature is too high (over 95 degrees) or too low, our horses do not work on the streets.

(including Rain)and (Ozone Action Days we work only after 8:30pm)

Q: IF I buy a TICKET online and go to the  "First Come First Serve" location, will I wait in line?

A: No. The ticket creates a  RESERVATION because you have selected a time and prepaid. Our crew will have your reservation info if you give them your name.  "First Come First Serve" is more of a LOCATION where ALL can go without a reservation to walk up and catch a carriage spontaneously. 

Q: Can I set a Reservation a bit later on a weekend than what is posted on the working hours? 

A: YES, IT JUST NEEDS TO BE BOOKED AT LEAST 24 HOURS IN ADVANCE.

     see working hours  at bottom of page

Q: Can I text a quick question?

A: Yes, Text 210-599-2474